The shipping time may vary depending on the brand. Orders typically ship within 1-2 business days and, on rare occasions, the same day. Shipments are usually delivered within 4-7 days. If the delivery time is longer, this information will be provided on the product page.

We GUARANTEE the fastest processing and shipping times in the industry, paired with the best customer service.

We accept the following payment methods:

• Credit/Debit Cards (Visa, Mastercard, American Express, Discover)
• Apple Pay
• Google Pay

We offer a 30-Day Money-Back Guarantee on all items (it depends on the Brand). Please refer to our 30-Days Return Policy for more details!

You can cancel any order for a full refund before it has shipped. Contact us immediately atsupport@premiumbidet.comif you need to cancel. Once the order has shipped, it is subject to our 30-Day Return Policy (it depends on the Brand).

Inspect the packaging upon delivery. If you notice any damage, note it when signing for delivery. If the item(s) arrive damaged, please send photos tosupport@premiumbidet.com, and we will process a replacement or compensation.

To place an order online, click “Add To Cart” and complete checkout. To place an order by phone, call us at (307) 224-7437. You will receive an immediate order confirmation.

After placing your order, you will receive a confirmation email. Once processed, a tracking number will be sent to you. If an item is out of stock, we will notify you within one business day.

Yes, you will receive an order confirmation via email. Ensure your email is correct at checkout to receive it.

Use this text to answer questions in as much detail as possible for your customers.

We are located in Wyoming and do not charge sales tax unless the order is shipped to Wyoming.

Yes, you can change your order before shipping by emailing us atsupport@premiumbidet.com. Any price differences will be adjusted accordingly.