Product Warranty & Damage Policy

At Premium Bidet, we are committed to ensuring the highest product quality to guarantee customer satisfaction. All items include a manufacturer’s warranty. For specific coverage details, feel free to contact us directly.

What if my product is damaged?

Please inspect the packaging of your item(s) carefully upon arrival. If you notice any damage — including damage to the box — note it on the delivery receipt before signing.

If you're unable to inspect the contents during delivery but suspect possible damage, please write “suspect damage” on the delivery receipt.

If your item(s) arrive damaged, email clear photos to support@premiumbidet.com. We will arrange a replacement or refund, typically within 7 business days.

Order Confirmation

After placing your order, you’ll receive a confirmation email confirming your order and approved payment. Your card will only be charged once the item ships, unless the product is on backorder and reserved for you.

Your order is processed promptly and with care. For any questions, please reach out to us.

📩 Contact: support@premiumbidet.com